TERMS AND CONDITIONS

Last Updated: 29/08/2025

1. ACCEPTANCE OF TERMS

By accessing and using the Preferred Pools & Pavers LLC website (the "Site"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. ABOUT OUR SERVICES

Preferred Pools & Pavers LLC provides hardscape and pool services including but not limited to:

• Paver installation (driveways, patios, walkways)
• Pool renovation and resurfacing
• Pool deck installation and repair
• Pool enclosure installation
• Complete backyard transformations

All services are subject to separate written contracts and agreements.

3. USE OF WEBSITE

Permitted Use

You may use our website for lawful purposes only. You agree not to use the site:

• In any way that violates applicable federal, state, local, or international law
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or malicious code

Intellectual Property

The content, organization, graphics, design, compilation, and other matters related to the Site are protected under applicable copyrights and other proprietary laws. Copying, redistribution, use or publication of any such content is strictly prohibited.

4. ESTIMATES AND PRICING

Free Estimates

• All estimates provided are free of charge for projects within our service area
• Estimates are valid for 30 days unless otherwise specified
• Final pricing may vary based on site conditions discovered during work

No Guarantee of Services

• Submission of a request through our website does not guarantee that we will provide services
• We reserve the right to decline any project for any reason
• All work is subject to scheduling availability and signed contract

5. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Preferred Pools & Pavers LLC shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, revenue, data, or use
• Any damages arising from your use of the website

Our total liability shall not exceed the amount paid by you, if any, for accessing this website.

6. INDEMNIFICATION

You agree to indemnify and hold Preferred Pools & Pavers LLC harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the website or violation of these terms.

7. MODIFICATIONS

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of modified terms.

8. GOVERNING LAW

These terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

9. CONTACT INFORMATION

For questions about these Terms and Conditions, please contact:

Preferred Pools & Pavers LLC

229 Matisse Circle North

Bradenton, FL 34210

Phone: (941) 356-1979

Email: dannbrown28@gmail.com

PRIVACY POLICY

Last Updated: 29/08/2025

1. INFORMATION WE COLLECT

Personal Information

When you contact us through our website, we may collect:

• Name, email address, and phone number
• Property address and project details
• Communication preferences
• Any information you voluntarily provide in forms or messages

Automatically Collected Information

We may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referring website information
• General location information (city/state level)

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve website functionality
• Provide personalized content

2. HOW WE USE YOUR INFORMATION

We use collected information to:

• Respond to your inquiries and provide estimates
• Schedule appointments and consultations
• Communicate about our services
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

3. INFORMATION SHARING

We do not sell, trade, or rent your personal information to third parties.

We may share information with:

• Service Providers: Third-party companies that help us operate our website and business (hosting, email services, analytics)
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or transfer of our business

Third-Party Services

Our website may use:

• Google Analytics for website analytics
• Facebook Pixel for advertising
• Email service providers for communications
• Lead generation platforms

4. DATA SECURITY

We implement appropriate security measures to protect your personal information, including:

• Secure server connections (SSL encryption)
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the internet is 100% secure.

5. YOUR RIGHTS

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

6. DATA RETENTION

We retain personal information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Typically, we retain information for 7 years for business records and 3 years for marketing data.

7. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information to third parties.

8. CHILDREN'S PRIVACY

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it immediately.

9. MARKETING COMMUNICATIONS

Email Communications

If you provide your email address, we may send:

• Responses to your inquiries
• Project updates and scheduling information
• Educational content about our services
• Promotional offers (with your consent)

Opt-Out

You can opt-out of marketing emails by:

• Clicking "unsubscribe" in any marketing email
• Contacting us directly at dannbrown28@gmail.com
• Calling us at (941) 356-1979

Text Messages

If you provide your phone number, we may send:

• Appointment confirmations and reminders
• Project updates
• Response to your inquiries

Standard message and data rates may apply. Reply STOP to opt-out.

10. WEBSITE ANALYTICS

We use Google Analytics to understand how visitors use our website. This includes:

• Pages visited and time spent
• Traffic sources and referrals
• Device and browser information
• General demographic information

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

11. SOCIAL MEDIA

Our website may include social media features and widgets. These features may collect your IP address and set cookies. Social media features are governed by the privacy policies of the respective social media companies.

12. POLICY UPDATES

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting an updated policy on our website
• Sending email notifications (for material changes)
• Updating the "Last Updated" date

Your continued use of our website constitutes acceptance of the updated policy.

13. CONTACT US

For questions about this Privacy Policy or to exercise your rights, contact:

Preferred Pools & Pavers LLC

Privacy Officer

229 Matisse Circle North

Bradenton, FL 34210

Phone: (941) 356-1979

Email: dannbrown28@gmail.com

Response Time: We will respond to privacy requests within 30 days.

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